1. No Refund Policy
    All purchases of game points through our platform are final and non-refundable. Once the points have been delivered to the user’s game account or designated ID, we are unable to cancel, reverse, or refund the transaction.
  2. Incorrect Details Provided
    We are not responsible for failed deliveries due to incorrect or incomplete information provided by the customer, such as wrong game ID or account details. Please double-check your information before completing your purchase.
  3. Duplicate Transactions
    In the case of accidental duplicate payments or technical errors resulting in duplicate transactions, please contact our support team within 24 hours. We will review the case and, if applicable, process a refund for the duplicate payment only.
  4. Delivery Issues
    If you have not received your purchased points within 1 hour after successful payment, please contact us immediately at support@hxbeemorepoint.com or 0322012298. We will investigate the issue and ensure proper fulfillment if the problem is on our end.
  5. Contact Us
    If you have any questions regarding your purchase, feel free to reach out:
    Email: support@hxbeemorepoint.com
    Phone: 03220122